Derek Mangasarian
- Total activity 41
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Activity overview
Latest activity by Derek Mangasarian-
Derek Mangasarian commented,
Official comment Hi Domenico, This EULA Title and EULA Content are fields for the legal terms / contract you must add for the custom client. The current form has a bug causing the EULA Content field to be missing, ...
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Derek Mangasarian commented,
Hi Liam, will follow up via Zendesk ticket.
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Derek Mangasarian commented,
Hi Liam, I believe there is an issue we have discovered recently with Dahua cameras, when the timestamp is incorrect, it may cause issues with authorization token.It has been resolved in the past w...
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Derek Mangasarian commented,
Hi Vince, Thank you for your feedback. This is a known issue, but there is no easy workaround currently. It is a log generated from the ffmpeg library used by the mediaserver.
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Derek Mangasarian commented,
Hi Miguel, Thank you for the feedback. Currently there is no option for this, but this feature has been approved internally for future versions (no ETA as of now)
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Derek Mangasarian commented,
Hi Craig, Can you try updating the SNC-VB632D firmware to the latest version (3.2)? https://pro.sony/en_ME/support-resources/snc-vb632d/software/00250084 Please remove the camera, update firmware, ...
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Derek Mangasarian commented,
Hi Paul, Thank you for your feedback. As of 4.0, the behavior of Smart Motion search is such that it's a client-wide state. So all cameras will have a transparent grid + smart search features over ...
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Derek Mangasarian commented,
Hi Fred, 1. Additional storage units will be helpful for data redundancy, including using RAID formats. Correct, each added NAS will be viewable as a single drive on Nx Witness. 2. Without RAID, yo...
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Derek Mangasarian commented,
Hi Fred, The short answer is yes. That CPU and RAM should be sufficient for a server with 44 cameras. 60TB or even 16TB should be more than enough space, but that requirement may change depending o...
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Derek Mangasarian commented,
Hi Nhat, Looking at the Wireshark information, the camera is rejecting standard ONVIF requests from the mediaserver. Most likely, it is a camera/firmware issue. Also, if this is not a supported ven...