Licensing Support

Hi Thomas,  Thanks for reaching out.  Have you already installed the VMS client and server?

Alan,  We cannot recommend one specific partner in accordance with our policy, we can help you navigate them ("object detection" and "license plate recognition"). Please take a look at their featur...

Hi Lucas,  Thanks for the information, we will investigate this case and get back to you. 

Yes, I see this CMIP3883W-SZ camera has no such analytic features. Customer can add a camera with the analytic to count box trucks and semi trucks. Anyway you can check our list of partners in sect...

Alan, could you provide the installed camera models?

Hello Alan,  Thanks for reaching out.  Please, let us know if you already have VMS client and server installed. Do you already have cameras on your system? Or are you planning your project now from...

Hello Lucas,  Please make sure that all steps have been followed in accordance with this article. Also make sure all conditions are met. This article was updated 1 day ago, so go through it one mor...

Hello Teddy,  Thanks for reaching out.  Please, follow this link to find your Nx reseller. The Nx Reseller can apply for any sort of license you like, 1 x 120 devices or 120 x 1 devices and anythin...

Adam,  Now I catch the question and thanks for it. The answer is that you need to create multiple users with different permissions. At this point, as you mentioned, permissions are based on roles. 

Hi Adam,  Thanks for reaching out.  Please, follow these steps to assign different permission to your new users:  Once defined, a Role may be assigned to any number of users. To create a new User R...