Qiang Zhao

Hi BAS How is your new NUC going?  Now I connected our NUC to a 24' monitor, and still facing the same issue  Thanks

Hi BAS Thanks for sharing, I don't see driver error from my logs, please let Norman to have a deep check. 

@Anderson Chang , how should I share log with you, create a new ticket?  And I not able to get logs of Desktop Client Memory Dump, I think that because the app is not crash  Thanks 

Hi Bas  We are currently on resolution of 1080p, and it is still working with that parameter. Last night we had to restart computer due to security hotfixes. But sometime the witness works well for...

Hello Norman  Thanks for that  Previously, we had the issue with 4k resolution, and then I changed to 1080p, the issue still persists. Now I already start the app with no hidpi parameter, and let' ...

Unfortunately, we don't have any solution, vendor suggested us to replace TV with a monitor and change Windows to Ubuntu because they think the windows doing strange things with resolution.  I am c...

Thanks Anderson  This is some basic information NUC: Intel NUC10i5FNH CPU: Intel(R) Core(TM) i5-10210U CPU @ 1.60GHz, 2112 Mhz, 4 Core(s), 8 Logical Processor(s) RAM: 8.00 GB      GPU:  Intel (R) ...