Ruslan Zinatullin

Hi Mark, For your case, you should set up the following queries: A query to the OU where all your groups are located, or separate queries for each group (including nested ones). A query to the ...

Hi Paul, You can use HTTP streaming API request (https://<server_ip>:<port>/media/<deviceId>.<format>) with parameter stream = 1 to export low quality stream.

Hello Simon, You can use the 'Power Users' group to grant the necessary rights. There can be only one local administrator in this group (and one cloud administrator if the system is cloud-connected...

Hi, A support ticket is received, so further conversation will be done within the ticket.

Yes, you can change the client device. When you will connect the new client to the server, you will see all activated licenses, because they are tied to the server, not to the client. The message a...

Hello, The limit for license activation is applicable only for the server hardware.

Hello Henk, Currently we do not support ONVIF motion alarms. It is in our roadmap, but we do not expect it to be completed and released earlier than in v7.0.

Hello Jonas, Please check these links: https://support.networkoptix.com/hc/en-us/articles/360010795813-Firewall-Passlist https://support.networkoptix.com/hc/en-us/articles/115013068348-What-Network...

Hello Chris, As I see, a ticket has been raised, so further conversation will be organized within the ticket.

Hi Victor, It is an expected behavior that fast playback does not work for PTZ cameras in live view mode. So, you must stop playing live view to be able to use arrows for fast playback.