Jonathan K

Hi Wendy, Good catch! Do you have any idea what might cause our cameras to do this? Or perhaps how to configure the VMS not to raise an alarm for any frame loss less than a second?  

There's no RST sent from the camera (please refer to the screenshot below). Instead, the server asks for OPTIONS on the strea, the camera replies, then the server sends a DESCRIBE, and the camera r...

I think I've found the smoking gun. Exactly the moment the stream drops, there is a re-authentication taking place from the server to the camera stream. I'm seeing an HTTP 401 Unauthorized, followe...

It seems I spoke too soon. I was lucky enough to catch one of the errors in time to stop capturing and export the captured packets for the specific camera where the error occurred. Straight away, I...

Hi Wendy, Thank you for the suggestion. Wireshark capture is not really an option in this case. Because the errors appear randomly across all of our cameras, we would have to capture all incoming t...