Jort Bloem

Hi Anton, Yes, please convert this thread to a support ticket. Also, could you send me your SSH public key, and the ip address you will be connecting from, so we can give you access. If you do not ...

Another piece of information: when the service is restarted, in the NXWitness gui, it says it's doing a "Fast Backup Scan". Under some circumstances this takes approx > 1 minute, and overlaps with ...

Hi Andrey, After much fixing of bugs, and more testing, I have come to the following conclusion: The issue does not relate to the storage plugin at all. It appears to be something specific to a par...

Hi Andrey, I'm recording the timing now, and a first look at the data shows things that are taking a long time,but shouldn't be. I'm going to fix these changes first.

Andrey Terentyev

Bump? @Andrey Terentyev

Hi Anton, Can you please confirm what is the timeout in NXWitness for the various functions? That way I can align my plugin's timeout accordingly. Jort

Hi Andrey, I'm very sorry, you'll have to help me a little further. I am working from nx_storage_sdk 1.0, based on the samples/ftp_storage_plugin example. The nxpl::Plugin class reference does not ...

Hi Andrey, Thanks so much for your help. I have confirmed that there is indeed a record with a durationMs of -1, and a startTimeMs of 1617312026946, which is the exact time the bar became solid. I ...

Try this link: http://www.btg.co.nz/debug-logs.tar.gz