Norman

Hi michael jeong,Thanks for bringing this to our attention. Because this issue requires a deeper dive into your specific setup, we highly recommend reaching out to your Authorized Reseller as soon ...

Hi sav,Did you check the issue with the latest version of our VMS, version 6.1.2.42921?With kind regards. 

Hi dinh nguyen thanh,A Quick Final Note on ONVIF Profile G SupportPlease note that ONVIF Profile G is currently officially supported for a limited selection of camera models: Hanwha: XND-C9083RV ...

Hi cgjeon,We can confirm that our product supports RFC 7616 (HTTP Digest Access Authentication) for device authentication.To answer your specific question about which encryption (hashing) algorithm...

Hi Kevin Chen,Thanks for bringing this to our attention. Because this issue requires a deeper dive into your specific setup, we highly recommend reaching out to your Authorized Reseller as soon as ...

Hi Maxwell Paine,There are two options;  Use the mouse wheel to zoom the layout in and out, centered on the cursor location within the layout, left-click and hold and move the mouse to move in the ...

Hi Jeff Jones,I checked the Onvif Profile M specification, and I don't see the endpoint tns1:RuleEngine/MyRuleDetector/ in the document.With kind regards.   

Hi David TANG, When you unmerge a server, it may briefly continue to appear as 'online' on the companion server for a few seconds. However, its status will automatically update to 'offline' shortly...

Hi Julien, In its default configuration, the Video Management System (VMS) periodically accesses the HDDs. However, if you use enterprise-grade drives designed for continuous surveillance workloads...

Hi Oliver Bird, Thanks for bringing this to our attention. Not sure if it is still applicable, but since this issue requires a deeper dive into your specific setup, we highly recommend reaching out...