Digest authentication error for NX cloud because of proxy redirects to different URL

Hi. I created NX cloud system and GET cloud ID based on this article https://support.networkoptix.com/hc/en-us/articles/360016266074-Cloud-API-Route-API-Calls-via-Nx-Cloud .

When i make request i use this base URL for every request :

https://{systemId}.relay.vmsproxy.com

Now i try to get list of cameras from GET /ec2/getCamerasEx, and everything was working fine on my test environment, but when i create production system, i notice that after initial request to get ww-authenticate header, the server URL changes from :

https://{systemId}.relay.vmsproxy.com -> https://{systemId}.relay-REGION.vmsproxy.com

This caused API to return for me error 401, Auth_WrongDigest, to fix this, i was required to use

https://{systemId}.relay-REGION.vmsproxy.com

as base URL and all API calls worked fine.

So my question is how to prevent digest error because of URL changes?

Or i should always try to get redirected URL from initial response and use it later on?

Thank you.

Artem Zaytsev

Network Optix team

December 14, 2021 13:40

Hi Mykola.

It used to be an issue recently, but not anymore.
Do you experience this issue today?

Andrey Terentyev

December 20, 2023 17:49

Has been answered in detail here

https://support.networkoptix.com/hc/en-us/community/posts/13995754937879-Unable-to-authenticate-with-token-for-API-requests-with-NxMeta-cloud

Digest authentication error for NX cloud because of proxy redirects to different URL

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