The server can't load the plugin dll

Answered

Scott Chiang

July 17, 2020 06:35 Edited

Hi, my plugin is working fine on my development machine, but it can't work when I change to another machine.

It is the message shown in the log file:

INFO PluginManager(0x23acc08bcf0): Considering to load Server plugin [C:/Program Files/Network Optix/Nx Witness/MediaServer/plugins/stub_analytics_plugin.dll]
ERROR PluginManager(0x23acc08bcf0): Failed loading Server Plugin [C:/Program Files/Network Optix/Nx Witness/MediaServer/plugins/stub_analytics_plugin.dll]: [cannotLoadLibrary]: Cannot load library C:\Program Files\Network Optix\Nx Witness\MediaServer\plugins\stub_analytics_plugin.dll: The specified module could not be found.

I already check the related post in the forum and do the comment, but it's not working for me.
1. remove plugins_optional/stub_analytics_plugin.dll .
2. check the version between server and SDK.(both are 31274)

Any comment will be helpful, thank you.

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• 

  Andrey Terentyev

  • Network Optix team

  July 17, 2020 12:21

  Hello Scott,

  This message means OS can't load plugin .dll. Most probably your plugin depends on a third-party library which can not be found.

  Please, see this post for details on how to organize plugin and dependency binaries.

  https://support.networkoptix.com/hc/en-us/community/posts/360045632473/comments/360011473654

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