Plugin compatibility 4.0.0.29991 vs 4.0.0.29987.
Answered
Plugin that was built from http://updates.networkoptix.com/metavms/29991/sdk/metavms-metadata_sdk-4.0.0.29991-universal.zip and deployed to Nx Witness server 4.0.0.29987 is not working because plugin is unable to be loaded by Nx Witness server.
This is what i found in logs:
2020-05-20 11:00:05.733 23a8 INFO PluginManager(0x23f9bd44a80): Considering to load Server plugin [C:/Program Files/Network Optix/Nx Witness/MediaServer/plugins/stub_analytics_plugin.dll]
2020-05-20 11:00:05.780 23a8 ERROR PluginManager(0x23f9bd44a80): Failed loading Server Plugin [C:/Program Files/Network Optix/Nx Witness/MediaServer/plugins/stub_analytics_plugin.dll]: [cannotLoadLibrary]: Cannot load library C:\Program Files\Network Optix\Nx Witness\MediaServer\plugins\stub_analytics_plugin.dll: The specified module could not be found.Nx Witness server 4.0.0.29991 is able to load this plugin without any issue.
We are unable to find download link for metada sdk 4.0.0.29987.
Thank you for prompt answer.
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Hello Ivan,
Thank you for reaching out. Your situation is clear.
Could you please specify what is a question you'd like to have answer to?
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Hi Andrey.
- Is this compatibility issue expected, or will it be fixed ? Can we rely on compatibility of plugins for 4.X releases ?
- Is there download link for metadata sdk for 4.0.0.29987 version ?
Thank you.
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Hello,
1. It looks like a bug.
2. You have server version 4.0.0.29987 and SDK build 4.0.0.29991.
We don't recommend downgrade either the Server or the SDK for resolving the issues.
The best solution would be to update both the server and the SDK to the latest patch available here
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