User Management for Owner Cloud Account

Hello

I would like to know if it's possible to manage users/technicians/installers within our owner Cloud account.

Currently, all our technicians use the “Master” credentials, which allow them to link an NX server to our Cloud account and access all NX servers connected to it.
However, this raises some security concerns — for example, when an employee leaves the company.

To avoid any confusion in translation: I’m not referring to user management on a specific NX server, but rather on the Cloud owner account that oversees all our NX servers.

Is this possible? If so, how?

Thank you in advance.

Tagir Gadelshin

Network Optix team

August 09, 2025 04:36 Edited

yes, such feature is introduced in our new Organizational layer in Enterprise tier: https://youtu.be/uwLI0TylsIA?t=14
and here https://www.networkoptix.com/blog/2024/10/08/introducing-gen-6-enterprise#organization-layer

Anthony PETOT

August 28, 2025 09:23

Thank you for your feedback, it helped me learn more. Apparently, we have a “perpetual license” account, which does not allow us to use or test your suggestion — we would need to switch to an enterprise account. In any case, thank you for your response. I will look into this option nonetheless.

User Management for Owner Cloud Account

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