API call to NX Server via NX Cloud

Answered

Vincent Nguyen

October 31, 2024 03:32 Edited

Hi there,

I am following this guide: https://support.networkoptix.com/hc/en-us/articles/360016266074-Cloud-API-Route-API-Calls-via-Nx-Cloud to remote API access via NX Cloud.

However, I am getting this error response when calling https://xxxx.relay.vmsproxy.com/rest/v2/login/sessions endpoint (method POST)

```

{

"error": "4",

"errorId": "forbidden",

"errorString": "This authorization method is forbidden. Please contact your system administrator."

}

```

I think it means I need to enable the Proxy somehow. I am an administrator, btw. So, can you guys guide me? 

 

Thanks,

0

• 

  Andrey Terentyev

  • Network Optix team

  November 21, 2024 11:01 Edited

  Hello,

  It looks like you're using Digest authentication when the account having Bearer authorization or vice versa,

  bearer authorization with the account having Digest authorization.

  Check the auth method in your code and in the account settings.

  

  In addition, since you're requesting API via a cloud relay, make sure you retain authorization headers.

  For more details about it, please read this thread

  https://support.networkoptix.com/hc/en-us/community/posts/13995754937879-Unable-to-authenticate-with-token-for-API-requests-with-NxMeta-cloud

  0
• 

  Vincent Nguyen

  November 05, 2024 01:38

  Thanks for the support. Now I can get the token data from the Cloud by OAuth2. 

  0

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