Changing the “log in to nx cloud” to be the dominant option

Matthew

August 08, 2024 00:29

As per title can we make the nx login the dominant option I get multiple calls weekly from customers asking for the details to “connect to server” Surely other people have this issue ?

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  Vu Nguyen

  September 01, 2024 13:26

  It's the opposite for me and my user base, we want the direct public IP access to be the dominant option since the cloud connection is slow.

  I think it would be better to have this as a choice to prefer one or the other as the dominant option.

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  Tagir Gadelshin

  • Network Optix team

  September 18, 2024 00:11

  Vu Nguyen
  cloud connection is slow
  
  Did you try going through support with this? This is not expected.
  
  Matthew -- can you elaborate? Do you mean in Desktop Client?
  Or when installing a new server?

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