WebRTC and turn server

Completed

Jean-Baptiste Bouillet

July 30, 2024 05:58

Hello,
I'm currently using the package webrtc-stream-manager to access camera through webrtc with the relay.vmsproxy url.

It's working well for most case but from some locations the webrtc connection doesn't work.
It seems that the STUN servers cannot be joined. After looking at many documentation on webrtc, I suspect a NAT topology issue and the need of a TURN server.
In the candidate list I see a relay server (so I supposed a TURN server) but the connection cannot be established.

Do you have a TURN server and do I need to activate it or allow it in the WebRTCStreamManager to use it?

Thanks ,

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• 

  Artem Zaytsev

  • Network Optix team

  August 01, 2024 13:35

  Hello Jean-Baptiste.

  NAT traversal issues are usually troubleshooted using Wireshark network dumps on both browser and VMS server side. Regarding WebRTC, please use our reference implementation (WebRTC Manager) at https://webrtc.chrisczach.com/

  We will continue this discussion in the support ticket.

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