Auto-Discovery/ Authentication Adjustments?

Rhaphiel Molinar

• Authorized Reseller

May 02, 2024 14:37

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Auto-Discovery is a great tool, but there are some circumstances where it can end up creating issues.  For example, HIK Vision cameras with auto-lock enabled by default will eventually be locked out for 30 minutes after 5 automatic failed attempts.

 

Suggestion #1: Setting to adjust “auto-discovery” default login.  If customer preconfigures cameras before attaching to Spectrum server, allows for true plug-n-play function of Spectrum.

Suggestion #2: Only attempts to login one time until the password has been re-entered on the device (or the device is deleted and re-added).

Suggestion #3: Auto-Discovery without attempting to access camera (if possible).  Allows cameras to be discoverable but doesn't try to log in.  Allows cameras to be configured to completion before Spectrum attempts to log in to them.

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  paul chandler

  May 23, 2024 01:47

  6 years ago when I requested this feature, you stated “We keep default credentials per brand in our DB, which gets consistent update every once in a while.” Well, I think the days of factory default passwords have long gone. No more admin:admin, root:pass, admin:12345. I think every major camera manufacturer has moved on to forcing strong passwords during activation. So, exactly how is Autodiscovery supposed to work now? I suppose there might be some obscure manufacturers out there still sending out cams with default passwords. But I seriously doubt the people installing Nx are using them.
  The Obvious solution, and one that would make everything so much better, would be to place a textbox next to the AutoDiscovery enable option where we could enter the password that we set on the cameras during activation. Disable autodiscovery by default so admins would see the password box when they go to enable it.
  
  I promise I won’t bring this up again. But Nx came up in a Slack group today and I had to say that AutoDiscovery does “discover” but cannot add automatically as it has no way of knowing the camera pw. If I could wish for one fix, this would be it.
  
  Oh, forget the locking problem that still exists. At least with Hik, the cameras still lock (or maybe when I change the password in the client, it doesn’t try immediately?). Either way, it is a nuisance. Solve the default password problem and the locking problem goes away.
  
  [I was going to submit this as a new post, but as you see, Rhaphiel beat me to it. So I will add to his post. He is having the same issues with locking that you said you fixed 6 years ago… it still happens.]

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