Unable to reindex archieve after switching from Windows to Linux

Completed

Kabi Ng

January 12, 2024 15:58

Hi ,

Basiclly, one of the old nx witness was unable to boot. So, I have to relocate the storage originally store in Windows OS to Ubuntu. It starts recording as usual but all the previous recordare not able to show in the timeline. It looks like they new store in two different directories. But, even I select the reindex button, the previous record are not able to be viewed. 

The one on the left contain all the old record while the one on the right contain the new record. 

Any help will be appreciated. Thanks in advance. 

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• 

  Dmitry Savinov

  • Network Optix team

  January 15, 2024 15:20

  Hi Kabi,

  I've transformed this ticket into a support request, and one of our dedicated support agents will be more than happy to help you with the investigation of the issue.

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