Adding the use of a Software Trigger to the Audit Trail

Planned

Piotr Wnęk

• Authorized Reseller

September 11, 2023 09:19

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The use of a Software trigger is not noticed in the audit log. It is impossible to verify what time, from what IP and by which user the trigger was used. Such a facility would be very useful.

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  Tomasz Polus

  • Authorized Reseller

  September 11, 2023 09:28

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  I totally agree. Recently we had a situation. In the evening someone opened the gate using soft trigger button and forgot to close it. Gate was opened for whole night and administrator found out about this in the morning. Now administrator wants to find a simple information: which user and from which IP address opened the gate to talk to him.... and there is no such information in the audit trail.

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  Tagir Gadelshin

  • Network Optix team

  September 15, 2023 03:24 Edited

  hey
  
  makes sense. We will consider adding this, thank you!
  VMS-41663

   

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  Kyle Folger

  June 20, 2024 23:48

  I noticed Rene posted:

  "We have implemented a gate opener via the software trigger. Now 20 users have access, how can I see who has opened the gate?"

  I just implemented the same thing and noticed that there is no audit trail for soft triggers. This seems to be a pretty large oversight. There was no audit trail for how gates were being opened outside of their ACS, but putting in Nx somehow seems worse since there is an audit trail, but it doesn't capture a complete picture of what happened in the software.

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  Tagir Gadelshin

  • Network Optix team

  January 07, 2025 18:42 Edited

  In the next major version username of user that triggered the event will be in the event log.

  
  

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