Full Backup Of Cloud Merged Systems
Really need some mechanism that would allow for complete backup and restore of cloud merged systems.
The existing DB backups/local files, only allow complete recovery of locally merged systems, not cloud merged systems.
If there's an issue with a cloud merged system, the only way to restore is to manually disconnect from cloud and rebuild - while you can maintain the camera configuration/recording, all of the cloud user information is lost during these processes.
The backup could still be stored locally (rather than in the cloud) but need a way to not just backup, but also restore the entire system as it was when backed up.
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@... hi
I appreciate the feedback. With gen6, we will introduce a new entity called Organization. Effectively, it's a group of Systems managed under one Org. Users of Org will be stored in the Cloud database at all times. Any system connected to Org will automatically receive all users from the Org. So connecting/disconnecting from the Cloud won't cause issues as before. You won't need to add users again after you connect to Org.
Also, we expect less Cloud merge issues moving forward, as
1) we plan to advise having one system per physical location
2) we made some improvements so that when merge fails, there is no need to rebuild the system from scratch completely, and it is possible to try merging again
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This sounds like a great solution, I'm looking forward to using this as I can already think of quite a few customers who would benefit from the new Org structure.
Thanks for the update,
Joel
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