Pre-Client Version Load Option

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Rhaphiel Molinar

• March 10, 2023 19:12

There are a number of installation technicians that will have multiple versions of the Spectrum client installed on their machines that may need to be used at any given time.  In many cases of going from one version to another (either in compatibility mode or running a newer version), DW Cloud will need to be re-accessed.  There are also cases where a customer may want to load an older version for the time being until the majority of their servers have been updated to a more current version.

 

My suggestion is a Pre-Client load option that will automatically detect the client versions that are installed, giving you the option to select one of the options as well as a check mark box to load that client version by default.

Below is an example that I created to showcase what I mean.

 

I think this would be helpful for customers that monitor a large number of environments that may be running different versions of the software.

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  paul chandler

  • March 10, 2023 19:20

  This could be especially handy in my case where I have multiple merged servers where some were not on and available (mobile) during system in-client version upgrade . I discovered that if I force the client version to the older version, I can then upgrade the orphaned servers so they will show up with the others. This is probably a more elegant solution than trying to get merged servers with different versions to play together. $0.02

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  Tagir Gadelshin

  • March 22, 2023 01:13

  We're not planning to introduce the feature as it is requested, as it is a bit complicated logic and this popup will be showing up for each user who updated at least once.
  
  Instead, I can offer you a somewhat dirty hack, that you can use for testing and experimenting. Maybe you'll find it useful
  
  In desktop_client.ini on the client side, you can set the following setting to true

  
  # [Dev] Force desktop client use json data encoding Default: false
  forceJsonConnection=true
  
  

  That should allow you to stay within one client. As I said, it's quite a dirty hack that is only used by our support and devs, so don't tell anyone ;)
  On the other hand, our Desktop Client is open source, anybody with some knowledge of C++ can figure this out
  
  more about ini: https://support.networkoptix.com/hc/en-us/articles/4410047158167-How-to-Create-ini-Files-for-Nx-Witness-

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  Rhaphiel Molinar

  • March 22, 2023 14:02

  Perhaps it could be set as a registry/config option to have it disabled by default?  This way, the majority of users won't have it populate as an option, but users that wish to have this type of functionality could enable it if desired?

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