brett davies

HI, This isnt working. The issue has spread out to 30odd servers/installations and following the above never renews the certificate. The certificates are all issued by Network Optix Clients are all...

no u didnt do that NOrman, I didnt say that.  Often tech support assumes the user is the issue. Often thats correct but not always.  As long as we can solve the issues and not handball tham im happy

Ok so at least for me, the client couldnt and shouldnt have to understand this. Some clients we remain managing thier systems others prefer to do it themselves and this issue has raised a lot of qu...

Thanks Norman - I’ve got quite a few to do so will sit down tomorrow and get it done. I’ll come back to you if I have any issues

Thanks for the effort and taking the time to explain Wendy..appreciate it

i need more information on this..never dealt with certificates. How to renew? Where do I get them?

HI Norman, Thanks for the answer: A couple of things: You are correct on how it seems to work EXCEPT, on quite a few, you have to do it every time. Checking the Trust and entering the password agai...

Ok this is spreading to every server connectoing to the Cloud? Is there any support here? This is not just me, spoken to other installers, same issue  There are either cannot verify server or serve...

SORRY THE VERSION IS 29987, AS I SAID THE LATEST PUBLICALLY AVAILABLE

Some of these questions are either irrelevant or obvious, which is why i left them out. Devices are connected over LAN Both local and cloud. the NX DROPS OFF the network, meaning the licenses are ...