Jason K
- Total activity 43
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Activity overview
Latest activity by Jason K-
Jason K commented,
Thanks Norman
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Jason K created a post,
Password for Nx Witness v5.1.4.38659
AnsweredHi, what is the password for Nx Witness v5.1.4.38659. My system isn't prompting an update
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Jason K created a post,
Server with matching hardware ID not found
AnsweredHi All, After a merge of several NX cloud systems, I'm getting an error for "Server with matching hardware ID not found". The error pop-up shows that it relates to multiple servers.
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Jason K commented,
Hi NX Support Team, I'm experiencing a similar issue with multiple "Server with matching hardware ID not found" warnings. Issue occurred after merging cloud systems. No known hardware changes..
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Jason K commented,
Hi Norman A factory reset of the camera worked. The device is working normally with Nx now. Thanks,
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Jason K commented,
Hi,I have a similar issue, where Nx server is not finding an Axis Q315. The server is unable to find the camera using manual add, nor using subnet scan. Auto discovery is enabled. > Server and Cam...
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Jason K commented,
Hi Norman Thank you for your efforts. I did notice similar behavior in your test, and you are correct that the issue is more pronounced at greater zoom levels. If this is an issue that is purely o...
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Jason K commented,
Hi Norman Thanks for the feedback.I can confirm all of the above has been checked.Device on latest firmware, ONVIF if disabled, and device was factory defaulted. You're welcome to connect to my de...
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Jason K commented,
Hi Nx Team Any update on this? Not sure how to troubleshoot this issue further
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Jason K created a post,
PTZ Control Calibration Issues
AnsweredHi Team, I'm having an issue with the calibration of PTZ absolute control with an Axis Q6315-LE.The problem is with both directional (Pan and Tilt) as well as Zoom control. When using the Point-a...