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How to check and/or change the TLS version
IntroductionSometimes, we receive questions about the TLS versions used in our applications, especially after penetration tests reveal multiple versions. It's important to note that these versions ...
Hardware ID (HWID) changed and licenses are unavailable
If your Hardware ID (HWID) has changed unexpectedly and your license is unavailable, please provide the following details to help us investigate the issue efficiently.Required Information: Descript...
Recommended number of cameras per server
Servers running VMS generation 6.x or later on a x64 processor can be connected to a maximum of 256 cameras, while servers running a 5.x version of the VMS software on a x64 processor can be connec...
What is the retention period for Nx Witness log files?
Server Log FilesBy default, the Mediaserver maintains a maximum of 26 Server log files with a maximum size of 10MB per file (main.log to main_###.log). Only logs that are located in main.log will b...
What is the process by which Nx Server delivers the stream to Nx Desktop?
What is the process by which Nx Server delivers a camera's video stream to Nx Desktop?As a general answer, the shortest route from the Client to the Mediaserver with the target Camera is always use...
What is Nx Witness?
Nx Witness is an IP Video Management System (VMS) - a software platform for IP video surveillance applications that detects, streams, records, and analyzes live video from connected IP video device...
What codecs are currently supported by the Nx Witness media server and client?
Live Camera Streams:Video: H.265, H.264, MJPEGAudio: AAC, PCM (Mu-Law, A-law), g711, g726, mp3Protocols: TFTP over UDP, RTSP, HTTPStreaming from Desktop (Windows/Linux) Nx Server:Video: H.264, MJPE...
How does Nx Witness manage storage?
Drive Detection & Use: The Nx Witness Mediaserver application, once installed upon a computing device, detects and analyzes available storage during the setup process. Nx Witness will utilize all d...
How does the VMS identify a Camera/Video Resource?
Why do we need to identify a Camera/Video Resources?It is very important to recognize each resource uniquely and individually.For a professional VMS, you have to provide a solid function to video p...
How do I find my Nx Witness version?
When submitting a support request, it is important to include the Nx Witness software version that you are running, as it is an essential component in troubleshooting and reproducing the issue on o...