Wendy Chuang
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Recent activity by Wendy Chuang Sort by recent activity-
Hi Alexei Weißlinde, I've created a ticket for you to discuss the details. Let's move the further conversion to the ticket.Please check your mailbox and reply to the mail directly. Thanks!
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Hi Alexei Weißlinde, You should not need to use the same platform for both server and client. The result you provided looks weird. Are you willing to setup an unattended remote session for us to lo...
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Hi Brett McEntee, Could you help to forward the camera for us to look into?If it's OK, I'll create a ticket for you to share the sensitive info. Thank you.
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Hi Kevin Lai, From your original description, the HTTP request should be sent when a "Motion detection" or "Camera offline" event is triggered. Unfortunately, the placeholder only supports the Anal...
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Hi Julien ROMANO, Since we don't provide any promise for response time in the community, I would like to suggest you contact your local distributor or create a ticket directly next time. I've creat...
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Hi Hank Pronkhorst, I regret to inform you that there's no corresponding package released since v4.1. The last version that Nx could install is the 4.0 version. So it is reasonable that your Nx1 is...
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Hi Hank Pronkhorst, The behavior is an expected result since we have stopped to support Nx1 for software upgrades(EOL) since v4.1. Thank you.
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Hi Anders Knutsen, Please help to check if you can get the PTZ function under the ONVIF device manager first. If yes, could you forward the HTTP/RTSP port of the camera to us for further checking? ...
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Hi Anders Knutsen, The v5.1.1 version has been released this week. Please schedule an upgrade and let us know if your PTZ issue can be resolved. The update information can be found below:https://nx...
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Hi Calvin Chiang and Greg, The v5.1.1 version has been released this week. Please schedule an upgrade and let us know if your PTZ issue can be resolved. The update information can be found below:ht...