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Malcolm Goon Chew

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ICT Systems Engineer James Cook University Townsville, Queensland, Australia

  • Total activity 118
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Posts

Recent activity by Malcolm Goon Chew Sort by recent activity Recent activity Votes

  • Exporting User Information

    Answered
    1. Community
    2. Nx Witness Software Suite

    Hi, Is there a way to export the user information ie. Roles, permissions, cameras, layouts? Thanks

    • Malcolm Goon Chew
    • 2 followers
    • 1 comment
    • 0 votes

  • Unable to re-merge server to system

    Answered
    1. Community
    2. Nx Witness Software Suite

    Hi, We have an issue where a server was removed from the NX Witness cluster/system, so that the OS (Windows Server 2016) could be rebuilt. Upon trying to merge it back into the cluster, the followi...

    • Malcolm Goon Chew
    • 2 followers
    • 3 comments
    • 0 votes

  • Move server to another system

    Answered
    1. Community
    2. Nx Witness Software Suite

    Hi, I'm looking to move some servers and their associated cameras to a new system. What's the best process to do this? If I detach from the old system and join the new system, will the cameras and ...

    • Malcolm Goon Chew
    • 2 followers
    • 2 comments
    • 0 votes

  • Avigilon H3 cameras "No Signal" after NX Witness 4.1 Upgrade

    Answered
    1. Community
    2. Nx Witness Software Suite

    After upgrading to NX Witness 4.1, all of our Avigilon 2.0-H3-D1-IR cameras now have the "No Signal" message. I've tried several things. Restart, remove and re-add. The firmware is at 2.6.0.170(257...

    • Malcolm Goon Chew
    • 2 followers
    • 7 comments
    • 0 votes

  • Shared Storage

    Answered
    1. Community
    2. Nx Witness Software Suite

    What are the issues of having network storage shared between NX Servers?

    • Malcolm Goon Chew
    • 2 followers
    • 2 comments
    • 0 votes

  • Virtual Camera for Non-Administrators

    Answered
    1. Community
    2. Nx Witness Software Suite

    I have a requirement for non-administrators to access archived footage. I've used the Virtual Camera function to do this before. But I'm an Administrator in this NX Witness system. Can the Virtual ...

    • Malcolm Goon Chew
    • 2 followers
    • 2 comments
    • 1 vote

  • Backup Archive Viewing

    Answered
    1. Community
    2. Nx Witness Software Suite

    Can the backup archive files be viewed in the NX Witness client app as 1 stream without having to use a 3rd party app to join the individual files together?

    • Malcolm Goon Chew
    • 3 followers
    • 2 comments
    • 0 votes

  • Axis Guard Tour

    Answered
    1. Community
    2. Feature Feedback

    Hi, Does anyone know if/how the following can be achieved in NX Witness? I have a client with an Axis PTZ camera that wants: To have a scheduled Guard Tour setup, and At each Guard Tour stop take ...

    • Malcolm Goon Chew
    • 4 followers
    • 5 comments
    • 0 votes

  • Sequential Server Upgrade

    Answered
    1. Community
    2. Feature Feedback

    Hi, I did my first large NX Witness upgrade for my organisation last night (3.1 to 3.2) and noticed that all servers and subsequently all cameras, restarted at about the same time. The outage was o...

    • Malcolm Goon Chew
    • 2 followers
    • 2 comments
    • 1 vote

  • Event Rules Management

    Answered
    1. Community
    2. Feature Feedback

     Hi, I have a requirement for a group of people (a certain User Role) needs to create and manage Event Rules specific for the cameras in their area.This would be great as it saves me from doing it....

    • Malcolm Goon Chew
    • 2 followers
    • 2 comments
    • 1 vote