Boris Biruchkov

Please use the following patch to address the issue: Build Number:   30617 Password:   l2jy93

Hello We've modified the script so it moves the latest core dumps from the root partition to the storage freeing up some space. This is done regularly when nx1 boots up. This will be included in th...

Please describe your Event Rules setup Also make sure the input signals are recognized on the web page.

Hello Rick. Could you please describe the issue you are having with getting events from the Eclipse Camera? Camera model? Is is listed as supported https://nxvms.com/ipvd?search=eclipse ?

Hi Martyn, You can specify the quality while viewing the the stream through Cloud (upper-left corner). There is a possibility to select Low quality which will save you bandwidth

Hello +/- 20sec for motion based interval is related to motion recording. This means the length of time that will be added to the recording before (Pre-Recording) and after (Post-Recording) motion ...

Eddy, The message means that the client requests video data from server but cannot display it in time. The data is dropping to a queue. Once the queue is large enough, the frames are dropped. This ...

Ali,  We didn't do anything specific on our end, so this is either Vodafone network, or your local environment changes. You mentioned you had the similar issue on Android. As I understand, the issu...

Hi Duncan Please take a look here how to downgrade: https://support.networkoptix.com/hc/en-us/articles/115015444907-Downgrade-to-a-Previous-Version

Hello Aleksey Unfortunately there is no option to download the footage from mobile clients. You will have to use Export feature in the desktop client.