Boris Biruchkov

Hello -I 192.168.0.111 means the testcameras will be streaming into the 192.168.0.x network Try to exclude this parameter (./testcamera files="hi.mkv";secondary-files="lo30fps.mkv";count=100) and t...

Rick, Let's start with the fix Please try to update to the latest patch: In-Client Upgrade: Build Number:   30617 Password:   l2jy93 Please observe for several days if the issue is fixed. I...

As for your feedback regarding smart search improvements: 1) We do not support separate motion masks so far. Please post this to "New Feature Ideas" for consideration. 2) I'm not sure is this makes...

Rick, We are aware of the issue with the motion detection on some camera models (especially Uniview). This is caused by camera sending some broken packets which are causing time desynchronization b...

Please use the following patch to address the issue: Build Number:   30617 Password:   l2jy93

Hello We've modified the script so it moves the latest core dumps from the root partition to the storage freeing up some space. This is done regularly when nx1 boots up. This will be included in th...

Please describe your Event Rules setup Also make sure the input signals are recognized on the web page.

Hello Rick. Could you please describe the issue you are having with getting events from the Eclipse Camera? Camera model? Is is listed as supported https://nxvms.com/ipvd?search=eclipse ?

Hi Martyn, You can specify the quality while viewing the the stream through Cloud (upper-left corner). There is a possibility to select Low quality which will save you bandwidth

Hello +/- 20sec for motion based interval is related to motion recording. This means the length of time that will be added to the recording before (Pre-Recording) and after (Post-Recording) motion ...