Greg

Im still having an issue with missing PTZ controls on the 49425XBNR   Every release that comes out I check to see if the issue is resolved, I just installed 40414I can add the camera with the ip ad...

Hikvision camera models  DS-2CD2387G2P-LSU/SL  with FW 5.7.20  DS-2CD2387G2H-LISUSL with FW 5.7.18 DS-2CD2347G2-LU with FW 5.7.18   I did contact DW tech support but they weren't able to solve the ...

I know these cameras do infact have object detection as I have them installed on other servers.  I just did another system this week that I had to plug a DW camera into the system to get the object...

I plugged in a Digital watchdog camera with analytics to the system to see if it would bring up the object icon and it did, but only on the right side menu. The cameras are displaying objects in th...

I was just able to get this resolved.  The camera I was trying to add was previously in a different location on the same property and it was moved and where it was, was replaced by a different came...

I created a server installation on my PC and and the device and it was added immediately upon discovery so it doesnt appear to be a problem with the camera.  Is there any way to clear the device de...

Ive enabled onvif and created an account,  that is necessary for any hikvision camera to connect.  Ive done the factory reset on the camera with no success, set the time on the camera, changed diff...

I keep trying every setting in the camera I can see that might help and still no success, upgrade/downgrade firmware etc.  I believe it has to do with the camera having been already installed on th...

I seem to have lost PTZ control through the software. I’m still on 37512 and it was working but the control has disappeared from the screen. I have tried a few things to get it back but haven’t h...

I updated to 37512. I no longer need to have the primary and secondary profiles set to main stream for the ptz control to be displayed so it looks like that is corrected. However I still need to...