Anderson Chang

Hi Jose Janampa, Both the Professional Recording License and Analog Encoder License can be used to activate the recording on the encoder.Here are the differences between them. Professional Recordin...

Hi Goh Jia Man, Which function or service did you use to check the safety of the link?Did you get the warning that the link was insecure by the browser? Since the link you found was in HTTP, it is ...

Hi Jeff Jones, We do not have the plan to support the Nx Witness as a TrunNAS plugin currently. If you would like to run the Nx Witness on the environments you mentioned, like my colleague Norman r...

Hi Miguel Dina, Sorry for the late reply. To do the clean uninstalling the macOS Nx Client software, you will need to remove the following files and folders: 1.  /Applications/Nx Witness.app 2. /Sy...

Hi dave collart, I am sorry to tell you that we do not support putting the user name as the variable inside the content of the HTTP request currently.For now, the only option is to set the individu...

Hi Julien ROMANO, Currently, the Nx Server does not support cross-server storage backup.The video archive could only be stored and accessed by the Nx Server which mounts the backup storage volume. ...

Hi Luís Pereira, Generally, the update will not affect the Nx Witness Server configuration. However, we strongly recommend backup your server before upgrading the OS.Please refer to this support AR...

Hi Markus Krainz, Sorry for providing the incorrect link, the link to the support article is:https://support.networkoptix.com/hc/en-us/articles/236033688-How-to-change-software-logging-level-and-ho...

Hi Markus Krainz, Please follow the below instructions to perform basic troubleshooting and provide more information with us. 1. The software version of the Nx ServerThe latest Nx Witness version i...

Hi simon kent, Yes, you got the correct section of one of the event rules. Just remember to complete the JSON format, the braces at the beginning and the end of the data, when you paste it to the N...