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Reynard Bubb

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Latest activity by Reynard Bubb
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    Reynard Bubb commented,

    Hi Norman - Nx Support, Thanks for the info. I confirmed that the PTZ controls work via ODM. Can I give you remote access details via a ticket?

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    Reynard Bubb created a post,

    Hikvision PTZ Controls not working in VMS

    Planned

    Hi, We installed a Hikvision DS-2TD4137-50/W PTZ camera. When pulling the camera in via ONVIF the PTZ icon is present in the VMS, but it is not working - zoom pan and tilt. When we select a preset ...

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    Reynard Bubb commented,

    Hi Tagir, Sure, I use the /rest/v1/devices/*/bookmarks endpoint to pull bookmark information. Then I use that information to update the bookmark tags with the /rest/v1/devices/{deviceId}/bookmarks/...

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    Reynard Bubb created a post,

    Update Bookmark Error via REST API

    Planned

    Hi, I update bookmark via the REST API and recently updated my code to function with the new REST API in V5. Only on specific cameras I get an error when updating bookmarks (/rest/v1/devices/): {'e...

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    Reynard Bubb commented,

    Hi Anton, Our servers are located in our datacenter rack. We joined a few failover servers that is on a separate network - the 2 locations are linked via layer 2 E-Tree. I'm sending the API request...

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    Reynard Bubb created a post,

    API Read Timeouts

    Planned

    Hi, We have a server VMS hive with 20 servers. I'm pulling bookmarks via the REST API and it works well and is responsive. From time to time the server runs a re-index and a scan on the storage and...

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    Reynard Bubb commented,

    Thank you Norman, I will provide camera access and VMS access in the ticket. Regards, Reynard

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    Reynard Bubb commented,

    Hi Norman, Under the Road Traffic -> Detection Configuration -> Arming schedule and Linkage Method, Notify Surveillance Center has been checked.   I have created a rule for each LPR event availabl...

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    Reynard Bubb commented,

    Thank you Tolga, I will look at the cameras that can send HTTP requests to Nx Witness - I know Vivotek is one of them. I would like to get the Hikvision DS-2CD4A26FWD-IZS/P working on the platform ...

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    Reynard Bubb commented,

    Hi, The camera is loaded on the VMS and we can see the camera capturing license plates on the web page. The camera analytic rules are configured in the VMS as we do for DS-2CD4A26FWD-IZS/P which is...