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Stephan Versluis

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Latest activity by Stephan Versluis
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    Stephan Versluis commented,

    Working again here. Status page is very usefull, thanks.

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    Stephan Versluis commented,

    We have the same problem. LDAP seems to work.Cloud users getting "account does not exist" back. Login to https://nxvms.com/ is very slow.

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    Stephan Versluis commented,

    Hi Norman, Here I am again.We encountered problems again today with 3 of our 7 NX witness servers.3 servers went offline and users weren't able to view camera streams anymore.After opening up our f...

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    Stephan Versluis commented,

    Good morning Norman, Just to clarify and maybe you made a typo: TCP port 3345 is used not TCP 3354?

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    Stephan Versluis commented,

    Hi Norman, I've monitored the connections/Witness servers all week and all looks good now.No more disconnects or Witness servers went offline. I removed on one site the AWS FQDNs from the firewall ...

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    Stephan Versluis commented,

    Hi Norman, We've made all changes mentioned above to all our firewalls. I will monitor closely this week.The last change was made this weekend, because NX Optics went offline again, and was adding ...

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    Stephan Versluis commented,

    Hi Norman, Thanks for the updated script, it really helps with troubleshooting now. So it looks like adding mediator.vmsproxy.com helped.But it makes a connection on TCP 3345 and not on UDP 3345:Ca...

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    Stephan Versluis commented,

    Hi Norman, Thanks for the how-to-python link :) I've added the output below. I ran the script from my own client and not from the server as you may understand I can't install the python library's t...

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    Stephan Versluis commented,

    Hi Norman, Thanks for you reaction.  - Cloud ID: 73a00b0d-954e-4f65-870a-930229cb8722 (This is only from one system, we have several)  - Version:  5.0.0.35745  - The python script I can't run on a ...

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    Stephan Versluis created a post,

    Firewall pass list

    Answered

    Hi, We've used the firewall pass list to allow NX Witness traffic out.We've added all IPs and FQDNs as listed and requested there: https://support.networkoptix.com/hc/en-us/articles/360010795813-Fi...