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Jeff Jones

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  • PCI Compliance

    Answered

    We had a potential customer ask if the NVR we planned to sell them is PCI compliant. Do you know if there is anything in Nx Witness that would affect PCI compliance?

  • Apps missing from Moto G6 phone (w/ Android 9.0)

    Answered

    I have a customer who was trying to install the DW Spectrum app on his Tracfone Moto G6, running Android 9.0, and can't find the app. I looked at his phone and there are only three Digital Watchdog...

  • Nx Witness Linux Client does work on some Chromebooks

    Answered

    I just thought I would mention that I was able to get the Linux client installed and running on a Chromebook with the Linux (Beta) feature installed (OS version 86).  It is on an older Toshiba Chr...

  • Web Client to match the Desktop Client

    Not planned

    Can you guys build a better web client that closer matches the Windows Desktop Client? For inspiration here is one of the better DVR web interfaces I've seen from Video Insight. Video Insight Web C...

  • What causes "Failed to restore database" message?

    Answered

    I had a server get hit by lightning and had to replaced it, but saved the data drives which were moved to the new system. However when I try to restore the database backup file from the System Admi...

  • Options for Fever Screening in Nx?

    Answered

    What are the various options available to do fever screening in Nx Witness? Local processing (if there is such a thing) would be preferable to cloud based services.   P.S. The Works with NX web sit...

  • What might cause the scroll zoom to reset constantly?

    Answered

    Sometimes when I'm playing back a clip and try to scroll-zoom-in for better detail the zoom will reset to full frame view over and over, not staying where I zoomed to. Other times it will stay wher...

  • Admin Roles limited to specific servers or "locations"

    Answered

    In a school system we have the overall Board of Education" that has users who can see the entire hive of servers and cameras, but then each individual school has people who need to have admin contr...

  • Bandwidth Limiter for WAN traffic

    Answered

    I'd like to see a bandwidth limiter for clients connected from the WAN side. Maybe a limiter in the routing management tab or something. For a business with low internet speeds of say 2 Mbps up, we...

  • Can we hide the bookmark label overlay?

    Answered

    When a book mark is created it puts a label on the video image in the bottom right corner. Is there a way to temporarily hide or move this bookmark overlay if it happens to be covering important de...