Problem to send Camera input signal to Nx Server (But from ODM can capture the events)

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4 comments

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    Wendy Chuang

    Hi Norsalha Mahamud,

    May I know the vendor and model name of this camera? Also, please help to update both your Nx software and camera firmware to the latest version first, then try it again.

    If it still doesn't work, the HTTP/RTSP port forwarding will be required for further investigation.
    Thank you.

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    Norsalha Mahamud

    Camera Vendor/Model: Dali/D8x3NT

    The Nx software already updated to version 4.2.0.34860, but still cannot work after testing. 

    Thank you.

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    Wendy Chuang

    Hi Norsalha Mahamud,

    Since the community is a public area, please allow me to remove the sensitive info that you provided previously. I'll create a support ticket for you. 

    You will receive a mail later from our ticket system, please reply to the mail directly.

    Thank you.

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    Norman - Nx Support

    Hi Norsalha Mahamud,

    Please check the ticket my colleague created for you. The ticket is pending your reply.

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