Hikvision iDS-TCW403-BI/GK Plugin Enable but no Analytics



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    Norman - Nx Support

    Hi Alex Smith,

    Thank you for submitting your question. It is likely that the older firmware is the bottleneck, and we do recommend upgrading to the latest firmware in case you experience issues.

    We have used the Hikvision ISAPI version 2.6 for the integration.

    That being said, sometimes, Hikvision oddballs don't use the ISAPI for the events, but other undocumented API commands.


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