Hikvision Analytics

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    Kirk

    Norman - Nx Support

    You help again would be great thanks in advance

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    Norman - Nx Support

    Hi Kirk,

    Do I understand it correctly that you have 40 sites with the same camera with the same firmware and they are doing great, while you have one site, with 1(?) of such cameras, that fails to work as expected?

    Also, you wrote:

    We have had our local supplier look at it and they can see the metadata is being processed from the camera

    How did they see that? Through Wireshark?

     

     

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    Norman - Nx Support

    Hi Kirk,

    Just checking in to make sure you received our response as it has been a while since we have heard from you. 
    Please let us know if you still need help by responding to this topic.

     

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