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    Norman Graafsma

    Hi SHANMUGARAJ K,

    The Nx mediaserver is a daemon and auto-starts.

    Otherwise, you start it with the following command:

    sudo service networkoptix-metavms-mediaserver start

    And to stop it:

    sudo service networkoptix-metavms-mediaserver stop

    Or just a restart:

    sudo service networkoptix-metavms-mediaserver restart
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    SHANMUGARAJ K

    Norman Graafsma, I installed the NX Meta Server and Client in ubuntu

    the NX apps are installed in this path /opt/networkoptix-metavms/mediaserver/bin, 

    I gave this command -

    sudo service networkoptix-mediaserver start

    Failed to start networkoptix-mediaserver.service: Unit networkoptix-mediaserver.service not found.

    I checked the dpkg - the apps are installed 

    Could you please give a solution for this error,

    Thank you

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    Norman Graafsma

    Hi SHANMUGARAJ K,

    I corrected the commands.

    The commands I initially provided were for the regular Nx Witness VMS, for the Nx Meta VMS, the commands are obviously slightly different.

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    SHANMUGARAJ K

    Norman Graafsma, I checked the status - 

    Could you please give some guidelines to solve?

    thanks you

     

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    Norman Graafsma

    Hi SHANMUGARAJ K,

    If you enter the following command;

    sudo service networkoptix-metavms-mediaserver status

    You'll get the status of the application.

    The command;

    service --status-all

    is to display all OS related daemons running on your system.

    To list ALL running services on your system I use:

    systemctl list-units --type=service

    Another option is:

    ps -aux
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    SHANMUGARAJ K

    Norman Graafsma, I run the command -

    sudo service networkoptix-metavms-mediaserver status

    the result - 

     

    And, for

    ps -aux

    I got - 

    For this command - 

    service --status-all

    I got -

    In this command, the NX app is not shown

    Are the NX Meta is installed correctly or do I need to do anything?

    Thank you for your help :-)

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    Andrey Terentyev

    Hi SHANMUGARAJ K,

    Are the NX Meta is installed correctly or do I need to do anything?

    According to your screenshots, NxMeta is installed correctly. You don't need to do anything else for the installation.

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    SHANMUGARAJ K

    Andrey Terentyev, Than you for your help :-)

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    SHANMUGARAJ K

    Andrey Terentyev, Do you know, in which IP address is the NX Meta Server is running?

    Is NX Meta Server runs in https://localhost:7001 or https://<ip_of_the_local_systen>:7001

    Thanks

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    Andrey Terentyev

    SHANMUGARAJ K ,

    Do you know, in which IP address is the NX Meta Server is running?

    I can't know exact IP address(es) of your system. You can list ip addresses with

    ifconfig -a 

    or

    ip address list

    Is NX Meta Server runs in https://localhost:7001 or https://<ip_of_the_local_systen>:7001

    By default, the Server listens on all ip addresses in your system.

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    SHANMUGARAJ K

    Andrey Terentyev, Thanks for the answers, thank you so much

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    Hallan Souza

    Olá, eu sou vocêcante linux Ubunto com NXwitness VMS, e ao reiniciar o servidor, o NX não carregou os serviços, como faço para carregar os serviços manualmente? segue o print de algumas telas

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    Norman Graafsma

    Hi Hallan Souza,

    Please keep the conversation in English.

    If I understand your question correctly, the networkoptix-mediaserver.service doesn't start after the reboot?

    The screenshot don't make that very clear, these only show the daemons starting with net and network.

    You can check the status of the Network Optix Mediaserver daemon with either:

    sudo service networkoptix-mediaserver status|grep Active

    or

    sudo systemctl status networkoptix-mediaserver.service|grep Active

    The result should be looking like this:

     Active: active (running) since Wed 2022-01-26 10:36:17 CET; 22min ago

    Obviously with a different time and date.

    If the service isn't running, you could try two things; install the Network Optix mediaserver once again or enable the existing daemon as described in THIS support article.

    In both cases it is recommended to reboot the system to verify if the daemon starts automatically after a reboot. 

    Final note; in case the issue persists, please open a new topic describing the issue, since the issue is most likely unrelated to the original question of the topic starter.

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