User Permission: Audio

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Luke McFadden
We have a few scenarios where we will be adding audio, but we’d need to only allow certain users to hear the audio. We still want to have these cameras included in overall observation and the management process for some users, but they cannot have access to the audio. This is for a social work / counseling perspective. Only our counseling staff can observe and monitor the audio, but we need our building manager and admin to be able to monitor the video feed. Have this on a per camera basis would be great, but I think a general audio on/off would be a potentially easier feature to implement and would be usable for us.
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    Yosef Podrigal

    Yes this is a something i have gotten multiple requests already from multiple different customers 

    i have one client with over 30 cameras audio turned off just because of this 

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    tolga altun

    Indeed. I have the same requirement on multiple projects. We had to add the same camera twice as a workaround. 

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    Valentyn Zakharchuk
    • Edited

    We have many users who have access to video, but audio should not be.
    Our operators must have access to video and audio.

    At this stage, 200 cameras were disconnected from audio for all users. How can I solve this problem? In the nearest future I need to buy 100 licenses and I don't know when our problem will be solved.

     
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    Veronika Nazarova

    Hello everyone,

    I don't know how it happened that none of my colleges has left a comment in this thread before. Sorry for that.

    The good thing is that we have an eye on this feature and it is one of the top priority things in our backlog. We plan to start the development in the fall, however it doesn't have any solid release date yet. 

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    Miguel Dina

    Yes. We really need this.

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    Valentyn Zakharchuk

    Unfortunately, there are no updates with this function(

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    Valentyn Zakharchuk

    Veronika Nazarova how are you doing with the implementation of this feature?

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    Veronika Nazarova
    • Edited

    Valentyn Zakharchuk Victor Kravchuk somehow most features we've been working on recently take months of design, development and testing. Thats why we tend not to give any solid estimates. 

    This one is a part of massive user management redesign feature which is in the development right now. However this specific request may be cut at any time in order release other functionality quicker. But knowing you're waiting for this permission will help it to make it to the release. 

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    Panasonicserv

    Hi any News for this option ????

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    Mohamed Shujau

    Hi, any update on the audio permission? 

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    Victor Kravchuk

    Good day!

    The issue of administering audio access for various system users was raised four years ago. Has the implementation of that option been approved, is this work included in the programmers’ work plan?

    Time passes, but there is no answer...

    BR

    V.

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    Tagir Gadelshin

    Hi all,

    I'm pleased to announce that we have begun working on a separate audio permission feature. We planned to include it in the next major release following gen6, with an estimated time of arrival in Q1 2025.

    I acknowledge that this has been requested for some time, and I want to assure you that it was in progress. This audio permission feature was initially part of a massive user management redesign feature which is part of gen6. However, despite our efforts, we regret to inform you that this specific request did not make it to the final release. Due to various factors, including the need to release other functionalities more quickly, it was decided to cut this feature from the release. We understand the disappointment this may cause, and we appreciate your understanding. Your feedback and patience are invaluable to us as we continue to improve our product.

    Thank you for your understanding.

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    Valentyn Zakharchuk

    It's actually sad. We are increasing the number of licenses but it has been 3 years since our first appeal and we are still waiting for next year, next year. This feature is important to our business

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