Mac OSX client

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Robert Podgorski

• October 06, 2019 23:30

I have installed 4.0 Client on OSX Catalina and noticed when I'm setting motion detection under camera settings screen, client crashes often. 

 

 

 

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  Ichiro

  • October 08, 2019 02:06

  Hi Robert,

  Can you let me know the client version and MacBook Pro OS version? 
  Also, if possible, can you use QuickTime to record the screen to show us the issue?
  
  We are looking forward to helping you to solve the issue!

   

  

   

  

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  Dan Haller

  • October 08, 2019 02:50

  Hi Robert -

  I reported that issue as well (when on 4.0 beta build 29227) and was advised to the latest beta for 4.0, which at the time was 29640 - and it resolved the issue.  The issue (for me) is also not present in the final v4.0 MacOS Client build 29785.

  /dan

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  Robert Podgorski

  • October 08, 2019 11:57

  Hello,

  OSX Version: 10.15 19A578c Catalina

  Client Version:

  Wisenet WAVE Client version 4.0.0.29786 (f2898ab697bb).
  Built for macosx-x64 with clang.
  OpenGL version: 2.1 ATI-3.0.68.
  OpenGL renderer: AMD Radeon HD - FirePro D700 OpenGL Engine.
  OpenGL vendor: ATI Technologies Inc..
  OpenGL max texture size: 16384.
  Server : v4.0.0.29786

  Screen Record:

  https://www.dropbox.com/s/wqvrr0riqnoofab/Screen%20Recording%202019-10-08%20at%207.49.44%20AM.mov?dl=0

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  Ichiro

  • October 09, 2019 04:32

  Hi Robert, 

  Thanks for your screen recording and system information.
  We have created a ticket for you and we will try to reproduce and fix it.
  You have been also included in the mailing list so you can get the latest update as well.
  
  Thank you!

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  Kempy

  • November 30, 2019 00:24

  Hi Folks,  any update when an IOS Server will be released for NX Witness Ver 4?

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  Norman Graafsma

  • November 30, 2019 16:43

  Hi Kempy,

  There are no plans te build an iOS/Mac server. Currently, we offer Windows, Ubuntu, and ARM Linux for the server application, which can be run in a VM on a Mac.

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