Comments

2 comments

  • Official comment
    Avatar
    Tony Luce

    Hi Eiki -

    What model are you working with?

    First step when a camera isn't behaving as expected is to make sure the Hikvision camera has the most updated firmware. If that doesnt fix the issue let us know!

  • Avatar
    Eiki Konno

    Hi Tony.

     

    The camera model is "DS-2DE2204IW-DE3". Camera registration was not searched by IP address, so I searched by URI and registered.

     

Please sign in to leave a comment.