Hikvision 6MP Camera Auto-Discovery in Nx

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Danny Wan

• May 28, 2018 01:25

Hi Team,

Could you kindly please advise the procedure of enabling auto-discovery in Nx for Hikvision 6MP camera after doing the firmware upgrade as ONVIF is turned off?

Thanks in advance for your help.

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• Official comment

  

  Ichiro

  • June 06, 2018 09:27

  HI William,

  Thanks for your assistance. That is the correct solution.

   

  Hi Danny,

  If possible, please try to upgrade to our latest patch - http://updates.networkoptix.com/default/18499/index.html

  After you upgrade, please try to enable to auto-discover or manually add the camera.

  3.1.0.18499

  In-Client Upgrade:

  Build Number:		18499
  Password:		1o4177

   

  We have fixed several things also make some changes to adopt the defect on HIkvision's firmware.

  Please try it and let us know if you still have problems.

   

  BTW, if you have problems, please go to support and file a ticket. That will be faster to get the technical support.

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  William Millard

  • May 28, 2018 05:02

  Configuration/network/advanced settings/integration protocol

  enable onvif

  add and administrative user

  

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  William Millard

  • May 28, 2018 05:02

  I still cannot get a video stream though

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  Omer Lev

  • June 07, 2018 10:36

  I have the same issue, checked for firmware upgrades on the NVR. Nothing seems to work.

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