Sony SNC-VB770 support

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3 comments

  • Official comment
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    Tony Luce

    Hi Michael - as Igal has astutely pointed out the best way to get help with a trouble camera is to open a support ticket by clicking on the Submit Request button in the upper right hand corner. Our guys will most likely as you to make the camera accessible for troubleshooting and then give you a patched version to address any issues.

  • Avatar
    Michael Miller

    Any help on this?  Still having issues 

  • Avatar
    Igal

    Hello, Michael.

     

    The list of supported devices can be found here:

    http://ipvd.networkoptix.com/#/

     

    Additionally, if you have an Onvif camera in your disposition and you experience issues with it, you can try to submit a ticket on our Support Portal, however not always we can work on a particular camera due to time limitations:

    https://support.networkoptix.com/hc/en-us

     

    BR,

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