Camera playback

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samal pm

• January 30, 2018 05:36
• Edited

Dear Support ,

We have one site where we need to wait for 5-8 mints to get the playback . 

The storage which we are using is veracity .

I can describe the situation in brief: If the operator found an incident on the live screen and if he need to take the playback ,he have to wait for 5-8 mints to get that particular incident .

Hope you understand the situation .

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• Official comment

  

  Tony Luce

  • January 30, 2018 11:04

  Hi Samal -

  Veracity's Coldstore solution was integrated by Veracity using our Storage SDK. As a result, we cannot control the speed or quality of their implementation. I suggest you get in contact with Veracity and ask them what, if anything, they can do to decrease this delay.

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