Issues with Nx Witness Client Connection on MacOS

Answered

Cherry Wilder

March 12, 2025 09:00

Hi all,

I'm having trouble connecting my Nx Witness Client on MacOS to my Nx Witness Server. Whenever I try to connect, the client gives an error message saying "Unable to establish a connection to the server." I've checked my network settings and everything seems fine. Has anyone else experienced this issue? Any suggestions on how to fix it would be greatly appreciated!

Thanks in advance!

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• 

  Norman

  • Network Optix team

  March 18, 2025 13:47

  Hi Cherry,

  Thank you for your message. Based on the information provided, it's a bit difficult to pinpoint the issue. Could it be that you're using the latest version of the Desktop Client to connect to a significant older version of the Mediaserver application, or the other way around?

  Are you able to ping the server from your Mac client?

  The more details you can share, the easier it will be for someone to help troubleshoot and suggest possible solutions.

  Kind regards.

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