Push Events - Interval of Action

Completed

Claudius

December 03, 2024 10:41

Hi everyone,

I have defined the following setting in a rule and am wondering about the behavior of the action. As far as I understand, only 1 alarm should come within 2 minutes, even if several events take place within these 2 minutes.

However, this only happens to a limited extent. If 5 events take place within 2 minutes, only 1 notification is sent, but the 4 other events are only put at the back and are also displayed after a delay of 2 minutes.

Is this behavior intended?

 

2

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  Andrew Sharrem

  • Authorized Reseller

  December 03, 2024 19:29

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  Unfortunately the behaviour is "by design".

  Upvote all relevant articles and we can hope for a change.
  https://support.networkoptix.com/hc/en-us/community/posts/1500000634881-Push-notifications-Delayed-2nd-notification 

   

  2
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  WallaWalla

  December 03, 2024 19:51

  Please see this post as well I made a while back with a request to improve the current "interval of action" functionality and up-vote/comment: https://support.networkoptix.com/hc/en-us/community/posts/25031948458391--Interval-of-action-request-for-improvement

   

  Myself, and many of my clients and partners, have struggled with the current functionality for a while and hopefully this is something that Nx can finally prioritize and address.

   

   

  1
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  Norman

  • Network Optix team

  December 06, 2024 14:23

  Hi Claudius,

  I tried to reproduce the issue, but failed.

  If I set an interval of N time, I get the first notification, and one, once the N time has passed, not several.
  This is also how it was designed to work. If you receive multiple events after the aggregation time, something isn't right.

  I acknowledge the requests of Andrew Sharrem and WallaWalla, and although I understand the idea behind the request, and promoted it into an internal request myself, it isn't listed for the currently scheduled releases.

  I would encourage anyone, to engage in the topic shared by WallaWalla, since this where our Product Team - among other resources - collects inspiration for future releases.

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  Norman

  • Network Optix team

  December 18, 2024 10:25

  We have not heard back from you in a while, so we are going to assume your question has been resolved and set this topic to 'Completed'.

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