Unable to upgrade Server, unable to downgrade Witness

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    kieferdr

    closest i get.. same problem

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    Download Client version 4.1.0.32369?
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    Client and Server have different versions:<br/>Client - 4.1.0.31398<br/>Server - 4.1.0.32369
    You have to download another version of Nx Witness Client to connect to this Server.
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    Download && Install   Cancel   
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    Anderson Chang

    Hi kieferdr,

    Please manually upgrade the Nx Server application by the installer.

    Theoretically, it is possible to upgrade directly from 4.1.0 to 5.0.0.
    However, due to the huge release time and version gaps, we suggest backing up the configuration and necessary database, and then upgrading from major releases by major releases.
     
    Please refer to section A of this support ARTICLE, follow steps 1 to 4, the License key and Hardware ID section, and the Server Database section under step 5 to back up the necessary database.
     
    Please consider upgrading your Nx Server in this sequence: 4.1.0.31398 → 4.2.0.32840 → 5.0.0.36634.
    Then, you should be able to upgrade the Nx Server and Nx Client together with the in-client upgrade function in this sequence: 5.0.0.36634 → 5.1.5.39242 → 6.0.0.39503.

     

    Here are the download links for the server installer:


    And here are the in-client upgrade info:

    • 5.1.5.39242
      • Build Number: 39242
      • Password: 95c6iu
    • 6.0.0.39503
      • Build Number: 39503
      • Password: 5tzxht

     

    Please do not hesitate to let us know if you have any concerns or further questions.
    Thank you.

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