Plugin named question with VCA camera

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Shaum Chen

• April 17, 2024 06:42

Added VCA device and found the plugin named MEGAPIX and VCA

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  Michael Palmer

  • April 25, 2024 16:38

  Shaum Chen

  Thank you for bringing this to our attention, we are discussing this internally and will follow up accordingly. If it's determined that we have an issue that requires a deeper dive then we will create a support ticket on your behalf.

  Can you confirm for us if there are any issues around the analytics for this camera?

  Thank you!

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  Michael Palmer

  • April 29, 2024 20:13

  Shaum Chen 

  Thank you for your patience. After some internal discussion we were able to determine that this is expected behavior. The VCA plugin you identified in the repo directly is only used for certain cameras and that the use of the DW plugin as you showed within the client is what we would expect here for your specific camera/model.

  Thank you for reaching out though and letting us know of the concern.

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