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incompatible version

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5 comments

  • Lloyd Riley

    Hello, are you trying to merge two servers? When does this message appear?

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  • Alexei Weißlinde

    No, I am just trying to access a server which is installed on Linux (Ubuntu) from a client installed on Windows.

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  • Wendy Chuang
    • Network Optix team

    Hi Alexei Weißlinde,

    You should not need to use the same platform for both server and client. The result you provided looks weird. 
    Are you willing to setup an unattended remote session for us to look into it?

    If yes, I'll create a ticket for you to share the sensitive info.
    Thank you.

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  • Alexei Weißlinde

    >Are you willing to setup an unattended remote session for us to look into it?

    Unfortunateley I my company security policy does not allow to set up an unattended remote session. I can certainly show you my systems. But I have to acompany you, while you are gathering information.

    I can provide you with teamviewer access or zoom.us  Do you mind to suggest an time slot so I show you around my "playground setup"? I'll appreciate your help very much!

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  • Wendy Chuang
    • Network Optix team

    Hi Alexei Weißlinde,

    I've created a ticket for you to discuss the details. Let's move the further conversion to the ticket.
    Please check your mailbox and reply to the mail directly.

    Thanks!

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