Analytics after reinstall
Completed
I had some line crossing and other camera rules setup on a server working fine. I had to do some maintenance on the server which involved reinstalling the os and server software. I had done a database backup prior to all this and did a restore afterwards but the analytics events aren’t working anymore.
I tried deleting the cameras and re-adding them with a different ip address but that isn’t correcting the issue. Any ideas on how to get the analytics back without doing a completely fresh reinstall? Is there a file that is holding all the analytic information tieing it to the previous install?
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Hi Greg,
I hope this message finds you well. While reviewing our community discussions, I noticed that there hasn't been a response from other community members regarding your query. Could you please confirm if your question is still relevant? If so, I'd be more than happy to explore ways we can assist you.
Best regards.
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Hi Greg,
Since we haven't received a response from you in a while, we presume that your inquiry has been successfully resolved over time. Consequently, we will be closing this topic. Please be aware that should you need additional assistance in the future, feel free to create a new topic for general inquiries or submit a support ticket for any bugs or unexpected behavior you may encounter.
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