Hardware Decoding

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Claudius
We have a VM with esxi 8.0 and an Nvidia GT1030, 4vCPUs, 16gb RAM. The GPU passthrough function is active and working. Unfortunately I can't activate hardware decoding in NX and the CPU is permanently at 90-100%. We use a Xenon 2334 without Quicksync as the host CPU. Is there a way to use the Nvidia for decoding?
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    antoine chatelain

    Hello, apparently its not planned see : https://support.networkoptix.com/hc/en-us/community/posts/360005435994-nVIDIA-CUDA-Support-for-H264-h265-decoding-support

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    Norman - Nx Support
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    Hi Claudius,

    I hope this message finds you well. While reviewing our community discussions. Could you please confirm if your question is still relevant? If so, I'd be more than happy to explore ways we can assist you.

    Best regards.

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    Claudius

    Hi Norman,

    it would be nice if I could get more support here. We are a German installer and look after thousands of customers. We want to establish NX in 2024. Unfortunately, we keep having problems with hardware decoding. I'm currently sitting in front of a server/client with Quicksync and I can't activate this option. What can I do?

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    Norman - Nx Support

    Hi Claudius,

    I'm kind of surprised about the high CPU load, and for a typical server setup, the load should be much lower.
    Are you using the latest build? Version 5.1.1.37512?

    However, if you use a VM to run the client, we must advise against it, since it will take up much more CPU/GPU load. VMs are supported for the server applications, however for the client we don't support it officially.

    It depends a bit on the OS you're using, but you might be able to force the client to use the GPU as much as possible. See THIS random online article with the instructions for Windows and THIS one for Ubuntu.

    In the future, we'll support hardware decoding for Nvidia GPU cards as well.

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    Claudius

    That helped, thank you very much.

    What about support for the Raspberry PI5? Can I also use hardware decoding here? I cannot activate the option on my model.

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    Norman - Nx Support

    Hello Claudius,

    I wanted to share that, currently, there are no plans for hardware decoding on the ARM architecture. Additionally, there are no immediate plans to officially support an ARM client, except for the macOS ARM client, which is already available.

    The same applies to the RPI5. As it is a recent release, and we've already completed the code-freeze for version 6.0, I don't anticipate any changes in the near future. But I hope it will be supported for version 6.1 or perhaps 6.0.1.

    JIRA-VMS-44278

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    Claudius

    What kind of MacOS ARM client is this? Is there already a timeline for v6?

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    Norman - Nx Support

    Hi Claudius,

    For macOS we offer the regular x64 Intel client and an ARM client for the m1, m2 ARM Mac computers.
    These can be downloaded HERE.

    The release date for v6.0 isn't communicated yet, but I hope for Q3-2024.

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