Change of ownership

Answered

Callum Mackay

May 26, 2021 03:50

I'm leaving the company I currently work for and I have "ownership" linked to my cloud account. But I can't find a way to link those servers to my replacements cloud account.

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• 

  Anderson Chang

  • Network Optix team

  May 26, 2021 08:02

  Hi Callum Mackay,

  We do not have the one-step ownership transfer function, this requirement could be done by:
  1. Disconnect the system from your account
  2. Connect the system to the replacement account
  Please note that disconnecting the system will cause all cloud users lose their access, each user will have to be re-added manually.

  Please refer to this ARTICLE for further instructions of above steps.

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• 

  Fredrik Ahlsen

  • Authorized Reseller

  May 08, 2023 12:22

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  Change ownership is now possible:
  https://support.networkoptix.com/hc/en-us/community/posts/14434825751063-Change-email-on-profile

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