4.2 netwok issue with Avigilon Fisheye

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3 comments

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    Wendy Chuang

    Hi Glenn Grigor,

    Are you able to forward the HTTP/RTSP port of the camera for us to test? If you agree, I'll convert this post into our ticket system for you to provide sensitive information.

    Thank you.

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    Glenn Grigor

    Sorry but I cannot provide access to my clients network.

     

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    Norman Graafsma

    Hi Glenn Grigor,

    Please provide some more information about what you mean with 'not stable'.
    Also, it might be worth a shot to upgrade to the 4.2.0.32840 version, since improvements were made for fisheye cameras, but not sure if it resolves the issue you encounter.

    You can update your systems with the following in-client update credentials:

    Build Number: 32840
    Password: ld5xsd

    Also, if you really want to downgrade your system, you can follow the instructions in THIS support article.

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